List of Projects

Work-Related Projects

Experience UXR. Directional UXR. Boosting Repayment Through Better Communication. Increasing repayment compliance through user research into communication trust and behavioral friction. Qualitative UXR. Attitudinal

Year: 2024
Role: UX Researcher
Research Scope: Experience UXR
Sector: Health Tech, Insurance
Company: Health Insurance Company
Research Method: Interview‍
Page: Link
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Highlights? Strong research impact, Clear cross-functional collaboration, Quick directional UX research‍

Multiple Research Scope. Foundational UXR. Product Development Project. Improving an existing product through deeper understanding of current and potential users. Qualitative and quantitative UXR. Behavioral and attitudinal

Year: 2021
Role: UX Research Consultant, Service Designer
Research Scope: Exploratory, Evaluative, & Experience UXR
Sector: Travel, Search Engine
Company: Client Company
Research Method: Survey, Interview, Usability Testing
Artifacts: User Personas, Journey Maps
Page: Link

Highlights? Co-creation, Stakeholder workshop facilitation, Client consulting experience‍

Personal Projects

Exploratory UXR. Foundational UXR. Improving the Intranet. Optimizing the intranet to serve as an effective internal communication tool by enhancing user experience. Qualitative UXR. Attitudinal

Year: 2025
Role: UX Research Consultant
Research Scope: Exploratory UXR
Sector: Performing Arts, Education, Nonprofit
Company: Canada's National Ballet School
Research Method: Interview, Expert Review, Secondary Research
Page: Link
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Highlights? Full-access to research process and data synthesis, Method triangulation expertise, Internal users as research participants‍